About us
Grandado
Leader in the jungle of budget products
Yes, we are Grandado! You may have heard of us or even bought a product from us, and now you’re here! We’re glad you want to know a bit more about us and are happy to bring you along on our journey!
So now, the big question: Who are we, and why are we positioned as the leader, guiding you through the jungle of budget products online?
We believe in less waste and a better world.
Poor-quality products end up in the trash or are returned to the sender. We believe in supporting quality products that we are fit to sell. However, we can't do this alone. With your feedback, we can take the first step: only show products of the quality you expect on our website. We aim to reduce the CO2 footprint by minimizing waste and unnecessary delivery trips.
How do we plan to get there?
If products aren't selling, the amount of products being created will be lowered. It’s basic supply and demand. This is where we can make a change: we aim to reward only the manufacturers who make good quality products and restrict the bad ones.
What are we going to do?
If products are being shown less, they will be bought less, right? That's where we step in. Before showing any products on our website we conduct a thorough pre-check for quality, delivery time, and pricing, but… there's always a possibility that something might slip through. And that’s where your feedback is crucial. We can make our product offering even better by removing the bad products that still made it on our website. Every product review you submit helps make the world a better place.
It's us together - you and us - in the fight for a better world.
With all of our data, experience, and dedication we actively restrict or even ban poor-quality products from our website. This ensures that only a curated selection of products that meet our qualifications remains available for sale.
What’s more?
We operate globally, with partners located in various countries around the world. Some worked remotely even before the pandemic. We believe in talent without borders!
Customer Service
We have customer service partners worldwide focused on serving you! Quality, speed, being helpful, and staying human is what we’re all about. By being active all over the world we can provide great (customer) service in multiple languages, 24/7, and across all time zones!
Product management
Our product management takes care of the products we sell. Are they still of the quality we promised or can we do better? With your feedback and reviews, we can improve our product range even further! Besides quality, this team also looks at safety: they analyze and research all products on our website to ensure that they fall within the constantly changing legal framework. Ultimately, it is the job of our colleagues to make sure that all the products we sell are both legal and safe.
Warehouse
Our warehouse tries to operate as a well-oiled machine to reduce the shipping time as much as possible while still managing the quality of the products. They work towards finding the best shipping methods that balance cost-effectiveness and speed, allowing us to offer manageable shipping times and still be able to keep our prices low.
IT
Developers, what would we do without them?! We are proud of having them as part of our team. They’re taking care of the website and everything happening technically in the background. They make sure the orders are processed, the website functions as expected, and find new things or technology to help improve your experience with us. When a technical issue arises, we can always rely on them to fix it!
Creative
Our marketing and design partners work towards the best website experience and marketing campaigns. Helping you to find the product you’re searching for! Creating the feeling of being welcome and making your experience as pleasant and as effortless as possible.
What we offer
01
Easy shopping
02
New deals every week
03
Self order tracking
04
Free returns
05
24/7 service
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Assortment of 5 million items
Free shipping
We offer free shipping for all products
Free returns
If you aren't satisfied, you can return within 100 days
Low prices
Up to 40% off, and new deals every week
5 million products
With over 5 million products, you are guaranteed to find something you like